Your subscription includes ongoing high-quality service and support, which means Bacula Systems provide everything you need to ensure your systems remain up-to-date, reliable and secure. When you need help or have a question, you can speak directly with a Bacula Approved Engineer and access our advanced technical knowledge and expertise. And you can feel assured of superior support, because if you’re not satisfied, we know you’ll choose not to renew.
The Value of the Bacula Systems Support Subscription
Bacula Systems’ business revolves around offering the highest quality support services to guarantee fast resolution of issues for utmost customer satisfaction. As a Bacula Systems Subscription customer or partner, you will have direct access, if needed, to our senior developers who provide superior level-3 support.
Bacula Systems Support connects you to a uniquely qualified and skilled team of Bacula professionals with deep experience running Bacula in production, at scale on the most demanding workloads.
Our Subscription benefits also mean you avoid the following problems typical of nearly all other vendors:
Our subscription plans include: