BCloud Service

BCloud Service is a user-oriented web front-end for backup and recovery tasks. As a multi-tenant backup solution, it is designed to safely delegate straightforward and restricted backup administrator tasks to an end user that may not be required to have high level permissions or have access to the whole backup system.  For example, ISPs and web hosting companies can use BCloud Service to enable their own customers to easily create and manage their own backup jobs, restore files, do LDAP authentication and much more.

BCloud Service utilizes Bacula’s REST-API to allow third person users (for example, junior administrators, or customers of MSPs) to utilize only a given portion of Bacula’s underlying backup infrastructure. It is designed to easily translate to different panels. Being user-oriented, it is simplified to be fast and efficient to use. Using Bacula, Hosting companies and Backup as a Service providers can exploit specialized tools to control and provision the size and scope of a customer’s self-service backup and recovery.

What is it?

Traditional Backup vendors and the resulting processes inherited by the MSP do not encourage users to back up data. It is counter-intuitive, because vendors typically license by data volume. This constrains the MSP and correspondingly, their customers. The solution is to use BCloud Service’s agile architecture and interface to help MSP’s enable and encourage the MSP’s customers to back up their own data – in the way, place and time they wish to do it, but with overall control maintained by the MSP, such as allotted pool for data volume.

Why do it?

• Secure a new revenue stream for the MSP , introducing new services to its customers
• Help retain customers by providing a wider range of services
• Reduce involvement of MSPs service and support personnel
• Scale MSP’s data management cost savings by avoiding data volume charges

Value of Bacula’s BCloud Service:

• Complete solution: Broad integration into existing architecture, advanced customization features, modular software. Only pay for what is used.
• Large savings on backup and recovery software, due to subscription licensing and lack of data volume-related charges.
• Far easier to predict future costs with Bacula’s simple licensing model
• Staff savings and productivity

An example of a Cloud Service End-user:

The cloud user may be either an internal or external backup service customer, who is given access to a very simple, clean, automated, safe and error-proof backup self-service interface. This user is allowed and able to perform one or all of the following tasks:

• Receives a new BaaS tenant.
• Downloads the multi-platform Bacula backup clients.
• Installs the client and runs the registration wizard.
• Defines the backed up folders and schedule.
• Can cancel and delete terminated backups.
• Can perform his own data restore

An example of a Cloud Service Administrator:

The Cloud Administrator is the internal or external service provider manager, responsible for the BaaS platform availability, continuity, scalability, and performance. His roles are usually the following:

• Selection and allocation of which Bacula backup clients the user will be able to download.
• Creates a new user tenant in the LDAP/AD services.
• Set up a quota, if desired.
• Manage all users’ backup size and billing information.
• Keep track of all on-going and terminated backup.
• Monitor and analyse customer BaaS behaviour

• Doing backup to tape media? Take a look at our tape backup solutions.
• Need to see all our backup tools? Full hypervisor and database support.
• Our server backup solutions include Windows, Linux and are flexible and customizable to your infrastructure.