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Ongoing Support

Fantastic support! is the verdict of Swisscom IT Services, experiencing with Bacula Systems a very stable environment, best performance, and easily adapted to database backups…

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“With Bacula Enterprise Edition, I get a great virtual and physical backup solution in one, plus fast restore ability in an environment where uptime is paramount.”

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“Bacula Systems not only gave us great, outstanding support during the proof of concept stage, but continued with the same high level of expert support right through the deployment phase – and it still continues today”.

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Bacula has enabled us to increase the reliability of our mission-critical backup environment, reducing costs by a factor of ten. Bacula Systems support is outstanding…

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Bacula Systems Professional Services has allowed us to make the transition from proprietary backup software, and escape vendor lock-in. It’s backup is dependable…

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“Since using Bacula, the amount of time we have to spend taking care of backup and restore has been cut by almost 60%. It can do recoveries very easily. I really like Bacula Enterprise Edition…”

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“We value the excellent support! Bacula Enterprise Edition was the only backup software of all the products we surveyed that was capable of client authentication…”

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“Bacula Systems’ support service is both fast and effective, and its Progressive Virtual Full technology is really impressive. With Bacula’s Global Endpoint Deduplication, we save even more!”

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As we grew, backups were taking longer and longer. We decided to take a support contract with Bacula Systems. They helped us optimize our configs; now backups are almost twice as fast…

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“Swisscom chose Bacula Systems for the good relationship it has with Bacula Systems’ support and development team. The support team was always ready to help us.”

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“Locaweb now have a high-end enterprise network backup solution while also receiving fast, professional and responsive support from Bacula Systems’ team of experts.”

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“Bacula System’s excellent support, allows WBSgo® to implement WBSAirback with a large range of customers from different sectors and into different technological environments.”

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“One of the main reasons Bacula was initially chosen was because of the personal support and service that the Bacula Systems team provided. Your support guys have been wonderful”

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With Bacula’s solution, we experienced a significant turnaround in reliability. Thanks to its advanced architecture, Bacula provided us the ability to offer advanced services to our clients…

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Configuring Bacula is great, because it helps you make decisions on how you want to protect your data, with options that make you think ‘Yes – that would be a nice thing to do within our backup strategy…’

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“Whenever we needed support, Bacula Systems support service was highly responsive, and really high-end.”

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