Backup and Recovery for Providers: Cloud, Hosting, BaaS, IaaS and SaaS

Specialized MSP backup and recovery software from Bacula Systems. Reliable, highly scalable and customizable backup solution for MSPs and hosting companies.

MSPs, hosting companies and Cloud Providers need to be flexible, innovative and agile to attract and retain customers. Bacula helps MSPs to expand their business by providing these same qualities.

As the Cloud computing industry develops, a wider range of industries are induced to use an ever-diverse range of Cloud services. To add to the issue, many IT environments have developed in an unsystematic, random manner, with their technologies increasingly isolated. This has resulted in architectures that require increasing resources to manage. Correspondingly, many backup software vendors are typically
inflexible, offer limited customization, encourage proprietary global systems and brazenly promote vendor lock-in.

Through its design, its depth and its licensing model, Bacula Enterprise backup and recovery software is structured to significantly contribute to solving this problem where data backup, recovery and disaster recovery are concerned, helping Cloud Providers to be more strategically fit and more competitive for the future.

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Backup for MSP's whitepaper

Expand Your Offerings With BCloud Service

BCloud Service is a specialised feature for MSPs. It is a simple user-oriented web front-end for backup and recovery tasks. As a multi-tenant backup solution, it is designed to safely delegate straightforward and restricted backup administrator tasks to an end user that may not be required to have high level permissions or have access to the whole backup system. ISPs and web hosting companies can use BCloud Service to offer self-service backup, by enabling their own customers to easily create and manage their own backup jobs, restore files, do LDAP authentication and much more.

Deduplication

Global Endpoint Deduplication™ capabilities (from the client to the storage) or universal deduplication feature to maximize speed of cloud disaster recovery, minimize network bandwidth utilization and hardware investment

Compression

Communication line compression provides better performance between your data center and your customers, which makes managed backup faster. This feature allows users to to divide by 3 the volume of data transmitted across communication lines. Communication line compression can be disabled if preferred.

REST API

Bacula Enterprise has a REST API for Cloud Service providers to easily and quickly develop their own user front-end and c-panel, or to further exploit the features of BCloud Service.

File Limitation Tools

Bacula’s File size and file number limitations provide better management of commercial backup as a service offerings.

Cloud Interface Connectivity

Bacula has native cloud integration, via the S3, S3-IA, Azure, Oracle Cloud, AWS and Google Cloud interfaces.

State of the art Security: Advanced Ransomware Protection

• FIPS 140-2 compliant
• Data encryption cipher (AES 128, AES192, AES256 or blowfish) and the digest algorithm
• Windows Encrypting File System (EFS)
• Verify the reliability of existing backed up data or detect Silent Data Corruption
• Verification of files previously catalogued, including a Tripwire like capability (system break-in detection)
• SHA256 and SHA512 signature for increased assurance in Verify jobs for detecting file modification
• CRAM-MD5 password authentication between each component (daemon)
• Configurable TLS (SSL) communications encryption between each component
• Configurable Data (on Volume) encryption on a Client by Client basis
• Computation of MD5 or SHA1 signatures of the file data if requested
• Automatic use of TLS for all network communications (can be turned off)
• Unique system architecture for especially strong protection against ransomware
• Immutable disk volume feature
• bconsole option to connect to ldap directory in order to protect its access

Snapshots

Snapshot management capabilities to take snapshots of data and back them up without any interruption of an MSPs services — a fast, easy and non-intrusive way to ensure smooth managed backup of their customer’s data. Bacula Enterprise automatically handles snapshots, backing up a consistent point-in-time image of the MSPs systems. Bacula offers snapshot support across a wide range of operating systems and environments, including Windows, Unix and Linux platforms. The following snapshot-capable file systems and logical volume managers are supported:

• ZFS
• BTRFS
• LVM

Comprehensive Coverage of Virtual Machines

Bacula's clientless virtual machine backup includes VMware, Hyper-V, Red Hat Virtualization, Xen, KVM and Proxmox. It also provides a variety of fast and flexible recovery options, including entire virtual machines (VMs) and application items. Our virtual server backup software offers further performance and efficiency gains via Global Endpoint Deduplication, and a range of other specific controls. Bacula Systems offers the most comprehensive VM hypervisor support in the industry.

Comprehensive coverage of Container Environments

Bacula Enterprise is the world’s first high-end, high availability Physical, Virtual and Cloud solution to deliver state of the art, fully featured Kubernetes and Red Hat OpenShift backup - including volume snapshots. Bacula's advances Kubernetes and OpenShift backup and restore capabilities makes container orchestration more easy to deploy, increasing value to your organization. This technology also includes protection of persistent volumes, and provides a vast choice of customizable options for schema and architecture.

Suggested Action Items

1. Seriously consider the sustainability of continuing to pay data volume-related licensing fees to your current vendor
2. Appraise whether your current vendor’s software has the agility, modularity, stability and progressive technical road map that you need
3. Assess your organization's experiences with the vendors support team, and if it meets satisfactory levels
4. Consider ROI on your backup and recovery solution, and the finance department’s ability to forecast its cost into the future, in view of your projected increase in data volume
5. Define whether your backup and recovery software vendor presents the tools and processes needed for a dynamic, hybrid environment that is best suited for future needs

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Backup for MSPs whitepaper

• How to execute tape backup with Bacula Enterprise? The technical guide to setup tape library from Bacula professionals in our blog.
• Bacula Enterprise supports 25+ OSes. See our most often Windows server backup software and Linux server backup solution.
• Backup training program is available in different locations, depending on the Certified Bacula Systems Training Center you choose.