Home > Backup & Restore: Enjoying Bacula Systems!

As a customer, here's how you can now benefit from Bacula!

Well done for choosing Bacula Enterprise!
But now that you are a member of the smart crowd that has already moved to Bacula – are you aware of the many benefits that are available to you?

Now you can avoid (hidden) storage costs.
Many in the smart crowd told us that when they looked at the huge investment they had made in the latest-generation storage hardware, they realized that their previous backup solution had lacked the capabilities to take full advantage of it, so it was not really amortizing the investment fully.

What the smart crowd learned is that Bacula Enterprise’s features and plugins helped them increase their storage hardware capacity by up to 60% without additional costs! Smart. So where is this rabbit they pulled out of the hat? Some of the most popular ones included modules like the Incremental Accelerator for NetApp, and SAN Shared Storage, and, of course, NDMP.


Now you are really free to choose the type of servers you need.
Before Bacula, you may have found yourself choosing the type of servers to reduce the per-CPU fees your backup & restore vendor charged. The smart crowd chooses Bacula Enterprise  because its pricing model is transparent – with no extra charges per CPU. Smart… and simple, you can just choose the servers that are right for your needs – without worrying about the penalty for additional CPUs. For a full list, have a look at the Bacula software compatibility


Who manages your account?
The smart crowd knows that it’s easier to deal with a vendor that provides you with a single point of contact, rather than having to figure out how the vendor’s company works and who to call for sales information, licensing questions or anything else…

Bacula Systems gives you one point of contact to get answers to all your questions. Just call your Bacula Systems sales manager to get more (smart) information on our Centralized Account Care.


Much better support than you expected
The smart crowd knows that it’s not about what you pay for, but what you actually get, that matters. That’s why customers love Bacula Systems’ industry-beating, fast-response Technical Support. It simply better than any other vendor. That’s why our customers keep coming back – Bacula Systems has an industry record customer renewal rate. The smart crowd really is smart – when they find the good stuff, keep it!


What kind of support do you need?
Ever lost your car keys when you are already late for an appointment? We know how that feels – and our support team is keenly focused on working within your timing (within reason, of course). Bacula Systems strives to help you find that critical file and restore it when it’s needed most, and to help you optimize your backup environment so it’s not lost in the first place. Bacula Systems prides itself on having quite simply the best support of any backup vendor.

The smart crowd gets Gold or a Platinum subscription that guarantees 1-hour response time for Severity 1 Level technical issues (with no extra charge). Maybe you already know what our other customers already know… have a look at this page about Technical Support


Flexibility to integrate into your entire IT department.
Did you know that Bacula offers an especially wide range of compatibility with different technologies compared to other vendors? Are you sure you have use Bacula’s features, to have all your databases, containers and VM’s backed up safely? Take a look at Bacula features here to make sure you have full protection.


What about data volume growth? How will that impact performance… and of course, costs?
The smart crowd thinks ahead… and does not like the idea of increasing costs with increasing volume, that is what brings them to Bacula – because we don’t charge extra for data volume (we know it will grow – ours does too!). So, no nasty surprises now. Which, with your previous vendor, could have cost as much as US$ 8,000 per Terabyte!

Don’t just take our word for it, have a look at the SDV Plurimédia case study. Bacula Systems helps you predictably control data centre costs. We are the only open-core Enterprise Backup, Restore and Data Recovery software vendor that’s on your side… helping you avoid paying unnecessary, and often astronomical, fees.


What about license management?
The smart crowd thinks beyond the painful cost of most backup solutions, and considers the additional (hidden) cost… managing all those licenses! That’s why they love the choice of either Bacula’s annual subscription, (which includes Bacula Enterprise, comprehensive technical support, patches, updates and upgrades), or Bacula’s special perpetual license offer. Both ways are simple, and smart!


What is your total cost of ownership (TCO)?
OK – time for the accounting lesson… (didn’t expect that, did you?). When it comes to costs, it’s more than just about the license fee (or in some cases many, many, many license fees), you have to count all the costs that got into delivering the service. You also should be able to predict how much that will change over time – what will it be in 1 year, or 2, or 3? Don’t know? Well, you are not alone. Now you are a customer of Bacula Systems, your one annual subscription fee gets you everything you need from our side, simplifying the calculation and making it easier to predict what costs will be in future. When you renew your subscription, you already know how much you will pay. No surprises (the smart crowd loves this – and probably even studied accounting!).


How will you use the 50% more Backup & Recovery budget you saved?
This is where the smart crowd show how smart they really are… when they face the problem we all have of smaller budgets to serve growing needs, they know that Bacula Systems is the smart choice. With just a single subscription fee and no license fee, no per-CPU charge, no data volume charge… the choice you made just looks better and better. All the subscriptions include Bacula Enterprise, technical support, patches, updates and upgrades. The bonus is that it even costs less! Just think of it, all that goodness at significantly lower cost than other vendors, so you have more financial flexibility (some of the smart crowd saved as much as 50%!), and a better Backup & Restore solution. No wonder they are called the smart crowd!


Train your team.
Bacula Systems now offers live, online training, which takes place over 5 half days (to allow participants to keep up with their work).  Not only will you become a Bacula Expert after the Admin I course but you will also enjoy our admin tool, BWeb Management Suite, with its reporting and management features as well as its new configuration and deployment capabilities! These trainings are of extremely high quality, have a maximum class size of eight, and are given by senior Bacula Systems experts.

Need more information? Just contact us.

Bacula leads all other vendors on TrustRadius

Further help:

  • Want to know the full extent of Bacula Enterprise’s capabilities? See the full feature list.
  • See how you can manage Bacula Enterprise from anywhere you have web access with BWeb™ Management Suite – a comprehensive GUI management suite that provides the data reports, core metrics and analysis that system administrators need to provide management. Contact us for a demonstration.
  • Want to see our full range of plugins?
  • Bacula Systems Administrator Training is available in offered throughout the year in different locations, to help you make the full use of Bacula Enterprise capabilities in your own environment.