Individual IT Heroes

  • January 12, 2015

This is the first of a 2-part blog on some of the current challenges facing IT professionals, and some of the individual IT heroes that find creative and professional solutions to these demanding problems.

The nature of any company's' IT infrastructure usually depends on many factors, as does that company's plans for infrastructure change. Different technologies present different kinds of opportunities to IT Chiefs of companies across all industries. Sometimes however, it is an IT team's sum of its different personalities that are the main influence in what processes and tools are eventually used as solutions.

If the individuals within an IT team possess ingenuity, knowledge, courage and teamwork, it is remarkable what can be achieved. In my opinion, many of these individuals are real heroes because of the great results they achieve for their companies. Take Swisscom Corporate Business, for example, which has a very complex network topology with lots of firewalls and small interconnected networks that makes the challenge of having a full centralized backup solution difficult to implement.

One of the heroes at Swisscom is Yvan Broccard, an Application Engineer for Swisscom's Certificate department. One of the main challenges Yvan and his team had to resolve was the need to use one robotic tape library shared across many networks through a Fiber Channel link, while also taking care of the locking of the tape drives resources. This was not a trivial problem, but Yvan and his team worked hard, and succeeded in finding a great solution. Bacula Enterprise Edition was part of this solution, and Bacula Systems also developed a feature Swisscom needed as a plugin: the SAN Shared Storage plugin.

Bank Austria's IT team is another great example of real-world individuals who have been proven to have the courage to tackle issues within their company's IT infrastructure, and make positive changes. In this case, Bank Austria needed to speed up its actual backup process. Bank Austria's Senior System Manager Martin Angebrandt decided therefore that consolidating backup jobs into an enterprise-class tape library was required.

Martin told us. “With Bacula, it’s relatively easy to split libraries, and this was one of our main intentions, because smaller libraries cost less to backup. So we were able to reduce costs in hardware too, by taking advantage of Bacula’s configuration capabilities”.

Working with Bacula Systems to think out of the box and get results can lead to exciting things. The teams at Swisscom and Bank Austria should be proud because they had the drive and resolve to make clear and important improvements to their IT environment. And if Bacula Systems can help you to be a hero, that brings myself and our team great satisfaction.

Frank Barker, CEO, Bacula Systems

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