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We’re proud to announce that Bacula Enterprise has been recognized as a Champion in the 2025 Emotional Footprint Report for Data Replication, published by Info-Tech Research Group’s SoftwareReviews.
This award is based entirely on real user feedback, which makes it especially meaningful. It reflects not just the performance of our technology, but also the trust, satisfaction, and positive experiences of the organizations that rely on Bacula Enterprise every day.
What Makes Bacula Enterprise Stand Out
Bacula Enterprise is an enterprise-grade backup and recovery solution designed for higher security, performance, and lower cost. Our customers span a wide range of industries, all with complex and demanding IT environments. Some highlights from the 2025 report:
- 91% of users are likely to recommend Bacula Enterprise
- 100% of customers plan to renew
- 87% are satisfied with cost relative to value
- +95 Net Emotional Footprint score, showing overwhelmingly positive customer sentiment
When broken down into key categories, Bacula Enterprise achieved excellent scores:
- 97% for Product Experience
- 94% for Strategy & Innovation
- 92% for Negotiation & Contract
- 94% for Conflict Resolution
- 94% for Service Experience
These results confirm what our customers often tell us: Bacula Enterprise is not only reliable and feature-rich, but also backed by responsive and trustworthy support.
What Users Are Saying
Here’s what a few recent reviewers shared:
- “It can take backup in any operating system like Windows, Linux and more. It is very secure, saves my data well, and provides flexible backup options.” – Mithilesh T. (IT Manager)
- “This tool is really helpful to get automated backup of VMware and databases. It makes work fast and there are no worries of data loss. The support team is always ready to help.” – Raghav S. (IT Manager)
- “Reliable, secure, and cost-effective backup solution. Reliable performance and easy backup management.” – Ganga Sagar Y. (Consultant)
These voices underline the strengths highlighted in the Emotional Footprint Report: reliability, efficiency, trustworthiness, and continual improvement.
Why the Emotional Footprint Matters
Most industry awards focus on technical specifications or analyst evaluations. The Emotional Footprint Report is different, it measures how customers feel about the product and the company. It looks at dimensions like trust, integrity, transparency, innovation, and support responsiveness.
For Bacula Enterprise to achieve one of the highest Net Emotional Footprint scores in the industry (+95) means that customers consistently view us as:
- Reliable – delivering dependable results across diverse environments.
- Performance-enhancing – making IT operations faster and more effective.
- Supportive – providing efficient and responsive service when it matters most.
- Innovative – continually improving features to meet evolving enterprise needs.
This recognition validates our philosophy: great software is more than code—it’s about building strong relationships and empowering customers with confidence in their data protection.
A Thank You to Our Customers
We are proud to receive this recognition, but it is truly thanks to the feedback and trust of our customers. Their experiences and insights guide our roadmap and inspire us to continually improve. To read more, you can explore Bacula Enterprise’s full profile and reviews here on SoftwareReviews.
