The SI/Cloud/MSP Partner Program offered by Bacula Systems was created with a very service-centric audience in mind – cloud service providers, MSPs, system integrators, and similar businesses that want to incorporate enterprise-grade backup and recovery into their service offerings.

Bacula offers both the architecture and the economics unmatched by its competitors, whether for building managed service providers, delivering cloud infrastructure, or integrating enterprise solutions.

Who This Program Is For

System Integrators

If your business goal is to design and implement complex IT solutions for enterprise clients, Bacula can offer a backup platform that adapts to any environment without requiring architectural compromises. This includes legacy systems, modern cloud, and everything in between.

Managed Service Providers

If you provide IT services on a recurring basis, Bacula’s approach to pricing and licensing can transform backups-as-a-service from a margin-crushing cost center into a profitable, differentiated service offering. It can be used to protect unlimited volumes of customer data without the burden of volume-based licensing.

Cloud Service Providers

If your offering is a range of cloud services and infrastructure, Bacula can provide seamless integration with not only AWS, Azure, and Google Cloud but also private cloud environments. This way, you’ll be able to provide comprehensive data protection as a key element of your platform without incurring extensive costs.

Why Partner with Bacula for Service Delivery?

Economics Built for Service Providers

Traditional backup vendors often charge based on data volume. As your customers succeed and their data grows, your margins will shrink dramatically. Bacula’s per-core pricing can disrupt this cycle:

  • Predictable costs — License based on compute cores, not storage consumed
  • Unlimited data protection — No penalties for customer data growth
  • Service-friendly licensing — Multi-tenant architecture designed for MSP delivery
  • Margin preservation — Your backup costs don’t scale with customer success

Differentiation That Wins Customers

Backups are often nothing more than an afterthought in overcrowded markets such as MSP and cloud. With Bacula, you’ll be able to provide comprehensive data protection as your primary competitive advantage:

  • Offer “unlimited backup” services your competitors can’t economically match
  • Deliver enterprise-grade capabilities (immutable backups, air-gapping, DR orchestration) at scale
  • Support heterogeneous customer environments from a single platform
  • Reduce customer churn with sticky, mission-critical services

Technical Breadth for Any Customer Environment

Your customers have diverse infrastructure. Bacula protects it all:

  • Virtualization — VMware, Hyper-V, Proxmox, KVM, and other hypervisors
  • Cloud — AWS, Azure, Google Cloud, and private cloud
  • Containers — Kubernetes and containerized workloads
  • Databases — Oracle, SAP HANA, SQL Server, PostgreSQL, MySQL, MongoDB, and more
  • Applications — 200+ enterprise applications with native integration
  • Legacy — IBM Power Systems (AIX, IBM i), mainframe, Unix, and older Windows
  • Storage — Any storage target, including tape, object storage, and cloud tiers

Program Structure

Revenue Model Options

Resale Model: Resell Bacula licenses directly to your customers with partner discounts. Ideal for project-based engagements and customers who prefer to own their software licenses.

Service Provider Model: License Bacula for your own infrastructure and deliver backup as a managed service. Per-core pricing enables unlimited customer data protection within your licensed capacity.

Hybrid Model: Combine resale and service delivery based on customer needs. Some customers want owned licenses; others prefer managed services. We support both.

Enablement & Support

Training & Certification

We invest in your team’s success with a comprehensive certification curriculum:

  • Bacula Admin I — Hands-on certification for installation, configuration, backup job creation, and troubleshooting
  • Bacula Expert Series — Deep-dive into enterprise-scale deployments, disaster recovery planning, and performance optimization

Sales Resources

Your partner portal includes everything you need to win:

  • Competitive battlecards for Veeam, Commvault, Veritas, and IBM
  • Vertical solution briefs for healthcare, financial services, government, and HPC
  • ROI calculators and TCO comparison tools
  • Proposal templates and customer-facing presentations
  • Case studies and customer success stories

Use Cases for Service Providers

Managed Backup Services

Provide comprehensive backup-as-a-service capabilities to your customers. Bacula’s multi-tenant infrastructure allows businesses to protect hundreds of customers at once in a shared environment – with per-customer isolation, security, and reporting.

Your advantage here is the ability to provide unlimited data protection at a flat per-server or per-seat price, while most competitors charge per GB.

Disaster Recovery as a Service (DRaaS)

Bacula’s built-in DR orchestration makes turnkey disaster recovery services a realistic possibility. This includes automated failover, runbook execution, and recovery validation from within the same platform as the backup service.

Your advantage here is an integrated backup and DR solution on the same platform, simplifying operations and reducing overall infrastructure costs.

Cloud Migration Services

Assist customers with migration to AWS, Azure, or Google Cloud. Bacula can easily protect workloads across hybrid and multi-cloud environments, ensuring data protection continuity throughout all migration processes.

Your advantage here is a unified backup across on-premises and cloud environments, eliminating the need for separate tools during migration.

Compliance-as-a-Service

Provide backup services capable of meeting the most strict regulatory requirements. Bacula’s overall capabilities easily meet the needs of HIPAA, GDPR, DORA, and other federal compliance mandates.

Your advantage here comes from compliance-ready backup services for healthcare, financial businesses, and government agencies – a truly premium market segment.

Getting Started

The process to join the Bacula SI / Cloud / MSP Partner Program is excessively straightforward and consists of only five steps:

  • Apply — Complete the SI/Cloud/MSP partner application
  • Discovery — Meet with our partner team to discuss your service model
  • Agreement — Review and sign the partnership agreement
  • Onboarding — Access training, resources, and your NFR environment
  • Launch — Begin delivering Bacula-powered services to your customers

 

Contact