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Senior IT Technical Writer

Remote working

As a result of our growth, we are seeking to recruit an experienced B2B Technical Writer / Editor to become our technical content writer and editor for our backup and restore software.

Bacula Systems is the leading provider of Enterprise Open Core backup solutions. We back up the data of organizations like NASA, Warner Bros., NOAA and many universities. Our Customers implement our products on medium to very large scale production environments. If you are looking to expand your career opportunities and job satisfaction by joining a growing, high technology company where your technical prowess and contributions are recognized and highly valued, now is the time to join Bacula Systems!

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We are able to grow and learn better together with a diverse team of employees. Because to create products that serve everyone, we believe in including everyone.

Positions currently open:

More details are below. If you are interested to work with us, please send your resume and a short introduction paragraph to jobs@baculasystems.com

Windows Developer (C/C++/VSS API) (Home Office, Europe)

IT Engineer Intern (Switzerland Office)

Technical Writer

Customer Support Engineer

Our Company

Bacula Systems is the leading Enterprise Network backup and restore software company, combining Bacula’s enterprise-class open standards software with first-class support and professional services. As a result of our rapid international growth, we are seeking to add an IT Engineer Intern to our talented technical team.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. We are able to grow and learn better together with a diverse team of employees. To create products that serve everyone, we believe in including everyone.

Responsibilities:

Prepare, edit and maintain technical documentation and tutorials
Prepare, edit and maintain Bacula Systems end user documentation
Learn new things about our product and technologies – backup and restore, storage, NAS, high-end applications to be able to communicate your learnings
Own the process of content creation – involve and interview our tech teams, research, proofread, edit, publish articles and documents

Update our existing end user documentation to reflect continuous development in product functionality
Communicate with the development team in case of undocumented or inadequately documented functions, share feedback to improve the quality of the documentation
Write relevant articles for the technical blog

You Are The Perfect Candidate if You Have:

Proficient in English both written and spoken
Basic Linux familiarity
Experience creating and copy-editing various business and tech-oriented content
Experience creating and communicating technical content and collaborating with development teams internally
Experience creating instructional videos and tutorials
Basic graphics skills
Ability to plan, prioritize, and pay attention to detail
Willing to install and understand our product (core functionalities)
Ownership and leadership skills – manage the content creation process
Ability to prioritize tasks and to quickly switch context
Result-oriented
Experience in reStructuredText is a plus
Ability to cooperate effectively with various stakeholders and team members

Here’s what we have to offer you:

Work on meaningful, high impact projects in a respectful and collegial environment
100% flexibility for remote working
Flexible working time
All the necessary work tools, such as laptop, additional monitor, and other accessories
Team building events: there are a lot of occasions to meet your team live (company retreat) and connect online
Opportunity to develop your skills in an experienced team, regular 1:1’s with your manager, and a development plan that’s tailored to you

Rather than just years of experience or formal qualifications, we are especially searching for a passionate individual who enjoys challenges and thinks in a pro-active and dynamic way. If you feel that this sounds like you, send us your CV and a cover letter!