Deploy Your Bacula Solution Safely and Professionally with a Bacula Systems Subscription
Your Bacula Systems Subscription includes ongoing high-quality service and support, which means Bacula ensures your systems remain up-to-date, reliable, stable and secure.
- Highest-quality support: Get peace of mind from having the Bacula Systems support team and the Bacula project lead developers behind you, and ready to help.
- Product access: Bacula Systems Enterprise Edition Certified Binaries; documentation
- Updates: Regular updates that provide general enhancements, new features, etc.
- Patches: Fast bug fixes and security errata
- Flexibility: Subscriptions are not version-specific, so access to, and support for previous version is included
- Bacula Customer Support Portal: Connect directly to Bacula support staff, open and track support cases in real-time, and download certified patches and updates
- Support: Multiple support services providing unlimited incidents and coverage up to 24x7 with 1 hour response
- Best Practices Configuration and Optimization: Backup times reduced, to free up your network.
- Long term stability: Multi-year support and update policies for all Bacula Systems software
- Customization: Benefit from our senior engineers to enable advanced capabilities
- Total Reassurance: Don't wait until you have a problem. Get the assurance that Bacula's top engineers will bring to your deployment, and mitigate risk.
"Bacula Systems support is outstanding"
Klaus Horak, head of BE3SM, WAVE Solutions (a subsidiary of Bank Austria)
Read the Bank Austria case study here
"Bacula Systems support services are very high quality"
Salim Gasmi, CTO of SdV Plurimédia
