Enjoy high quality support and peace of mind with the Bacula Systems™ Subscription.

Bacula Systems entire business revolves around its offering highest quality support services that guarantee fast resolution of issues for utmost customer satisfaction. As a Bacula Systems Subscription customer or partner, you will have direct access to our senior developers who provide superior level three support.

The Value of the Bacula Systems Subscription

Bacula Systems believes the subscription model is the most effective way to safely deploy and manage open source technology. Subscriptions provide you with the peace of mind you need while at the same time taking advantage of the rapid innovation that the open source model presents.
Paying license fees for proprietary software means that the software vendor is in control. Upgrades are costly. Access to help is limited and of questionable quality. And there's little incentive for the vendor to improve the software between upgrades.

Bacula Systems: world-class support

Your subscription includes ongoing high-quality service and support, which means Bacula can help ensure your systems remain up-to-date, reliable and secure. When you need help or have a question, you have a choice. You can speak directly with a Bacula Approved Engineer. You can also access our technical knowledgebase. And you can feel assured of superior support, because if you're not satisfied, we know you'll choose not to renew.

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If you are looking for a partner or want to become one, you can find this information and more in the Partners section.